Comments on: UK iPhone carrier O2, doesn’t support Safari

By: Damien Tanner

Damien Tanner — Wed, 19 Sep 2007 09:37:28 +0000

A finely crafted jpg they have there as well.

By: Ben Ward

Ben Ward — Wed, 19 Sep 2007 10:25:18 +0000

I suspect I’m in a minority, but my experience with O2 Online has been pretty reasonable over the last few years. Certainly a more stable network than T-Mobile, which I’m now bound to after giving in to the temptation of, guess what, unlimited data.

If I wasn’t only 6 weeks into the new contract, I’d move back in an instant. FAIL, as the saying goes.

By: pauldwaite

pauldwaite — Wed, 19 Sep 2007 10:55:46 +0000

O2’s web site does indeed suck. From what little I’ve seen of the other 3 operators web sites, they’re the worst.

I’ve been with them for 5 years though. Also haven’t had a phone upgrade for a couple of years. I wonder if they’ll upgrade my iPhone plan a bit?

By: Sam Damon

Sam Damon — Wed, 19 Sep 2007 12:07:44 +0000

Try www.o2.co.uk/iphone, using Camino.

I got the popup advising me to upgrade my browser (a recent *trunk* version, no less), on every page while surfing their site, but Camino seems to display the content correctly other than that.

Note that http://caminobrowser.org/ seems to be down at the moment; surf to VersionTracker, or MozillaZine for a recent version of Camino.

By: Randy

Randy — Thu, 20 Sep 2007 03:08:22 +0000

I can see the left sidebar on my iphone just fine. Safari 3 is closer to the version in the iphone that version 2 is. Also, Safari 3 has been available for Windows users for a while now. So it’s not just limited to developers on macs. In fact, I know plenty of mac and pc users that have Safari 3 installed who aren’t developers.

By: pauldwaite

pauldwaite — Mon, 12 Nov 2007 13:28:30 +0000

O2 didn’t upgrade my iPhone plan, but their customer service line is at least now free for their customers.

Their web site is still howlingly awful though. I get the “upgrade your browser” nonsense when visiting in Camino too. I e-mailed them about it. Their reply? “The browser you’re using isn’t supported on our website. This is why you’re receiving a message to upgrade your browser.”

Genius.

By: Phones Limited

Phones Limited — Tue, 04 Dec 2007 00:57:21 +0000

Gotta love the Blue Chips!

Looks as though all they want you to do is press BUY, not enough product detail O2.

[edit: removed spammy link to an online phone store - Paul]

By: Paul Annett

Paul Annett — Sun, 13 Jul 2008 15:54:02 +0000

This update from Paul Boag’s website:

“Well, the iPhone 3G has now launched in the UK and O2s website continues to fail users. This time Apple was forced to turn away customers from their stores because they were unable to register them with the O2 site. The reason why: The O2 website would only work in Internet Explorer. This provides us with yet another lesson to learn… Consider who your target audience is and what requirements they have. In particular consider their accessibility needs to make sure you never turn away people wanting to give you money.”